Privacy & Data Protection Policy

1. Scope of Policy

This Privacy Policy describes how BATTERY CONNECT INDIA (“we”, “our”, or “us”), operating the Lithium Battery Directory platform (https://www.lithiumbatterydirectory.com), collects, handles, stores, and safeguards personal and commercial data collected from visitors, subscribers, listed suppliers, and directory book purchasers.

2. Information We Collect

We collect only information essential to providing directory access and order fulfillment:

• User Account Details: Name, corporate designation, business email address, direct telephone/WhatsApp number, organization name, and industry sector during sign-up or verification.
• Billing & Tax Information: Registered corporate billing address, State, PIN code, and Goods & Services Tax Identification Number (GSTIN) for tax invoice generation.
• Supplier Listing Metadata: Public factory addresses, cell chemistries (LFP, NMC, LTO), certifications (BIS, AIS-156, ISO), corporate websites, and verified contact desks submitted by vendors for directory listing.
• Technical Telemetry: Anonymized browser version, device category, IP address, and platform usage metrics collected via standard server logs for system diagnostic and anti-fraud monitoring.

3. How Payment Information is Handled (Razorpay Security)

We take payment confidentiality with the utmost seriousness:

• Zero Storage of Card / Bank Credentials: We do NOT collect, view, or retain your Credit Card numbers, Debit Card CVVs, Net Banking passwords, or UPI MPINs on our application databases.
• Authorized Payment Aggregator: All billing checkout transactions are handled through Razorpay Software Private Limited, an authorized Payment Aggregator regulated by the Reserve Bank of India (RBI).
• Encryption & Tokenization: All financial data transmission is secured by 256-bit Secure Sockets Layer (SSL) encryption conforming to Payment Card Industry Data Security Standards (PCI-DSS Level 1).

4. Purpose and Use of Collected Information

Your information is utilized solely for legitimate business operations:

• To activate subscription access passes and deliver digital directory features;
• To dispatch physical copies of the 2027 Hardbound Directory Compendium to your verified shipping address;
• To issue compliant GST tax invoices and accounting records required by Indian tax authorities;
• To notify members of critical industry intelligence, database updates, or system maintenance;
• To prevent robotic data scraping, fraud, or abusive system interactions.

5. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your contact data. Information is disclosed strictly under the following narrow conditions:

• Logistics Partners: Shipping address, recipient name, and contact number are shared with couriers (e.g., Blue Dart, Delhivery, India Post) solely for physical book delivery.
• Payment Gateways: Transaction identifiers and billing amounts are shared with Razorpay for payment capture and receipt reconciliation.
• Legal Obligations: We may disclose information if formally compelled by Indian law enforcement agencies or court orders under valid statutory authority.

6. Cookies & Tracking Technologies

Our platform uses functional session cookies to keep you securely signed in and remember your search filters. We do not employ intrusive cross-site third-party tracking pixels or behavioral ad cookies. You may disable cookies in your browser settings, though doing so may affect login persistence.

7. Rights Under the Digital Personal Data Protection Act, 2023 (India)

As a Data Principal under Indian legislation, you possess the right to:

• Request a summary of your personal information stored in our database;
• Request rectification of inaccurate, outdated, or incomplete supplier profile details;
• Request deletion or erasure of your member account (subject to statutory audit retention periods for financial invoices);
• Withdraw consent for marketing communications via one-click unsubscribe links.